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파일명 2014 results
파일 포맷 csv
설명 설명 없음
데이터셋 설명

The City of Montreal, through the Customer Experience Office, assesses, every two years, the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014. The City of Montreal's satisfaction study includes four surveys. This set presents the results and the questionnaire of surveys related to citizens' satisfaction with 311 services. The City of Montreal satisfaction study includes three satisfaction surveys conducted among Montreal citizens, as well as a satisfaction survey among businesses in the City of Montreal: 1. [Survey of citizen satisfaction with collective and individual services] (/city-of-montreal/citizen-satisfaction-survey); 2. Survey of citizen satisfaction with telephone service 311; 3. [Satisfaction survey among citizens of the nine largest municipalities in Quebec] (/city-of-montreal/satisfaction-survey-grandes-municipalites-quebec); 4. [Business satisfaction survey with collective and individual services] (/city-of-montreal/business-satisfaction-survey). ### Objectives of the survey: - Measure the indicators associated with the overall evaluation of the service received; - Measure the indicators specific to the stages of the lived experience; - Measure the indicators specific to the stages of the lived experience; - Know the reasons for calls.

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원본 페이지
버전 2024-01-10
파일 크기403 KB
행 수 1,601
컬럼 수70
텍스트 인코딩utf-8
컬럼 구분자 , 콤마 (COMMA)

import pandas as pd

df = pd.read_csv('sondage2014_resultats_311.csv', on_bad_lines='skip', delimiter=',', encoding='utf-8', encoding_errors='ignore')

컬럼 타입 샘플
quest int64 2
statu string UNHEARD
addid int64 1110234
useid int64 1601
usena string Gobeil Nathalie
conid string 6078530
dniid int64 5143750881
dnina float64 5143750889.0
queid float64 6013.0
quena string Rosemont - La Petite-Patrie
cdreg string 514
phone int64 5142776969
useda string FR
recty string Scheduled Queue
date string 2014-06-17
time string 16:40:15
duree string 00:01:22
prese string 00:07:22
iniid float64 0.0
evaid int64 0
ech int64 14
ntro int64 1
qa string
q13 string 5
q1a_m1 int64 1
q1a_m2 string
q1a_m3 string
q1a_m4 string
q1a_m5 string
q1a_m6 string
q1a_m7 string
q1a_m8 string
q1a_m9 string
q1a_m10 string
q1b string 1
q2a int64 2
q2aa string
q2b string 1
q2bb string 2
q2c int64 2
q2cc string
q3 string 2
q4_m1 string
q4_m2 string
q4_m3 string
q4_m4 string
q4_m5 string
q5 string 9
q6 int64 2
q7 string
q8 string 1
q9a int64 2
q9b int64 2
q9c int64 2
q9d int64 2
q9e int64 1
q9f int64 2
q9g int64 2
q9h int64 1
q10 int64 2
q11 int64 2
q14 int64 2
q15 int64 1
q16 int64 2
q16b int64 7
q16c int64 1
sexe int64 1
frgl int64 1
Ech_roco int64 1
Unnamed: 69 float64 2.0

생성일시 2024-06-12T13:19:39.799960
아이디 50ae6ca6-c5c6-404e-af20-464a3c8d6782
key 5badfe8c-ee99-466d-aa9a-a4f474b67184
메타데이터 수정일시 2024-06-13T19:18:59.215879
MIME 타입 text/csv
데이터셋 아이디 a7585b58-0cf2-4a39-bac0-465f280c5891
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